How do I track my order ?

Tracking your order is easy with Icy Glow.

If you have your own Icy Glow account, Log in to your account and check out the fulfilment status against your recent order. If the order has been fulfilled, click onto the order information & you can find your tracking information there.

If you don’t have the account then As soon as your order has been fulfilled, you’ll receive a shipping confirmation email. You will then be able to track your order through the tracking link on the email. If you haven’t received an email yet, don’t stress! Your order will usually take around 1-2 business days to be dispatched.

If the above procedures are not working for you then you may contact our Customer Support team and enter your order number and email address and receive your tracking information.

Please note: tracking can take around 24 hours to update after dispatch.

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